At Minty, our ultimate goal is to provide our customers with 100% authentic luxury products along with a seamless and eco-conscious shopping experience. This being said, we do understand the pain that comes with shopping for pre-loved luxury goods, which is why our team works extensively to ensure we only partner up with well-known suppliers that have decades of history and experience in the pre-loved industry.

 All of our suppliers (get in touch with us to know a little more about them!) have an in-house team that carries out multilayered evaluations on every product. This screening process is quite extensive, with each product being carefully sourced, inspected, and authenticated based on the products hardware, date codes, stitching, craftsmanship, stamping, packaging, and more.

 To provide our customers with additional verification, we also ensure all products are re-authenticated by a trusted third-party authenticator - Real Authentication. The highly skilled team at RA then reviews and re-authenticates each product using the latest AI technology (look up Smart Database Scan™), allowing us to provide an extra layer of security to all our customers. Only when all products have passed through both layers of authentication are they available for purchase on Minty.

Additionally, all products come along with a Certificate of Authenticity at the time of delivery.

On the off chance that a product sold by Minty is proven to be inauthentic by the original brand itself, a full refund, including any shipping, taxes, and duty charges, will be issued to the customer upon return of the product.